Privacy Policy
A legal disclaimer
Legal Disclaimer for The Luxe Canine Club Inc.
Effective Date: June 1, 2025
Last Updated: June 18, 2025
The Luxe Canine Club Inc. (“we,” “our,” or “us”) provides canine-related services and products including, but not limited to: in-person dog training, online courses, boarding, poop pick-up, events, enrichment programs, and other dog-related offerings (collectively referred to as the “Services”). By engaging with any of our Services, you (“Client” or “you”) acknowledge and agree to the terms below.
1. General Disclaimer
The content and Services provided by The Luxe Canine Club Inc. are intended for informational, educational, and recreational purposes only. While we strive to offer the highest standard of care and training, we make no guarantees of specific results or outcomes for any dog.
Every dog is different, and results will vary based on breed, temperament, environment, and owner consistency. Use of our Services is at your own risk.
2. Online Training Programs
Online courses and digital materials offered by The Luxe Canine Club Inc. are not a substitute for individualized professional advice. They are intended as general guidance and should not be relied upon as a complete solution for behavior issues, aggression, or medical concerns.
You agree to use your own judgment and consult with a licensed veterinarian or certified dog behaviorist when needed.
3. In-Person Training Services
While we use safe, humane, and proven training techniques, dog training involves inherent risk. You acknowledge and accept that:
Results may vary and are not guaranteed
Your involvement and consistency are critical to success
Dogs may exhibit unpredictable behaviors under stress or new situations
You agree to disclose any known behavioral or medical issues in your dog prior to training. The Luxe Canine Club Inc. will not be held liable for injury, loss, or damage caused by your dog during or after training.
4. Events and Public Activities
Participation in events hosted by The Luxe Canine Club Inc., including dog-friendly meet-ups, demonstrations, or public sessions, is voluntary and at your own risk.
By attending, you acknowledge:
You are responsible for supervising and controlling your dog at all times
The Luxe Canine Club Inc. is not liable for injury to people, dogs, or property
You release us from any liability arising from incidents involving you or your pet during events
5. Boarding and Care Services
We aim to provide a safe, clean, and nurturing environment for all boarded dogs. However, by enrolling your dog in boarding or daycare:
You acknowledge that dogs may experience stress, illness, or injury despite our best efforts
You accept financial responsibility for any medical treatment deemed necessary for your pet during their stay
You agree to release The Luxe Canine Club Inc. from liability for illness, injury, escape, or death, except in cases of proven gross negligence
6. Poop Pick-Up and Home Services
Our waste removal services (“Pack Ninjas”) are designed to maintain a clean yard environment. While we use reasonable care:
We are not liable for injury, illness, or damage resulting from contact with pet waste or cleaning products
You agree to secure pets and provide safe access to your property
We are not responsible for missed services due to weather, locked gates, or hazardous conditions
7. Products and Recommendations
Any toys, equipment, food, treats, or third-party products recommended or sold by The Luxe Canine Club Inc. are provided "as-is" without warranties. We make no guarantees regarding safety, suitability, or effectiveness and assume no responsibility for any allergic reactions, injuries, or misuse.
8. Assumption of Risk and Indemnity
By using our Services, you acknowledge the inherent risks associated with dog ownership and handling, including injury to pets, people, or property. You agree to:
Assume full responsibility for your dog’s behavior at all times
Indemnify and hold harmless The Luxe Canine Club Inc., its staff, contractors, and affiliates from any claims, costs, or damages arising out of your or your dog’s participation in any service
9. Not Veterinary Advice
All training, wellness, or behavioral recommendations are based on experience and education but do not constitute veterinary or medical advice. Always consult a licensed veterinarian for medical concerns.
10. Modifications and Acceptance
We reserve the right to modify this Legal Disclaimer at any time without prior notice. Continued use of our Services after updates constitutes your acceptance of the revised terms.
11. Contact
If you have any questions or concerns regarding this disclaimer, please contact:
The Luxe Canine Club Inc.
Email: info@luxecanineclub.com
Privacy Policy - the basics
Privacy Policy for The Luxe Canine Club Inc.
Effective Date: June 1, 2025
Last Updated: June 18, 2025
The Luxe Canine Club Inc. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile applications, engage with us in person, or otherwise interact with our services (collectively, the “Services”).
This Policy applies to individuals in Canada and the United States, and we comply with all applicable privacy legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the California Consumer Privacy Act (CCPA) and other U.S. state laws.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide to Us
Name, address, email, and phone number
Dog’s name, breed, age, medical history, and behavior notes
Payment information (processed via secure third-party providers)
Communications and feedback submitted through our contact forms, surveys, or emails
b. Information Automatically Collected
IP address, browser type, device information, operating system
Location data (with consent)
Cookies and usage data related to website or app interaction
2. How We Use Your Information
We may use your personal information to:
Provide and manage our dog training, boarding, and membership services
Process payments and manage appointments or bookings
Communicate with you about your account, promotions, or policy updates
Personalize user experience and customer service
Ensure the safety and well-being of pets under our care
Comply with legal obligations and resolve disputes
3. Disclosure of Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: With third-party vendors who help us deliver our services (e.g., payment processors, IT services, marketing support)
Legal Obligations: If required by law, subpoena, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Consent: With third parties when you have given explicit consent
4. Your Rights and Choices
Canadian Residents (PIPEDA):
You have the right to:
Access your personal data
Correct inaccuracies
Withdraw consent (subject to legal/contractual limitations)
File a complaint with the Privacy Commissioner of Canada
U.S. Residents (CCPA and other applicable laws):
If you are a California resident, you have the right to:
Know what personal data is collected and why
Request access to your data
Request deletion of your personal information
Opt out of the sale of personal data (we do not sell your data)
To exercise any of these rights, please contact us at privacy@luxecanineclub.com.
5. Data Security
We implement industry-standard safeguards (encryption, firewalls, secure servers) to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax or accounting purposes).
7. International Transfers
Your information may be stored and processed in Canada, the United States, or other jurisdictions. By using our Services, you consent to such transfers in accordance with this Policy.
8. Children’s Privacy
Our services are not directed to children under the age of 13 (U.S.) or 14 (Canada). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. You can adjust your browser settings to decline cookies or notify you when a cookie is set.
10. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. Continued use of the Services after changes means you accept the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
The Luxe Canine Club Inc.
Email: info@luxecanineclub.com